At Skandr, we aim to provide a simple and reliable shopping experience across all our products. Shipping and returns vary depending on whether you are purchasing our standard performance wear products or custom teamwear.

Standard Product Shipping

For our ready-to-wear products, including Skandr performance wear collections, shipping is calculated at checkout.

During checkout, you can select from the available delivery options, including services such as Royal Mail and other available carriers. Shipping costs and delivery times will depend on your chosen shipping option and delivery location.

Standard Product Returns

We want you to be completely satisfied with your Skandr purchase.

For standard products, we offer a 14-day return period from the date you receive your order.

To be eligible for a return:

• Items must be unused, unworn, and in original condition
• Products must include original packaging and tags where applicable
• Items must not show signs of wear, washing, or damage

Customers are responsible for return shipping costs unless the item received is faulty, damaged, or incorrect.

Once your return has been received and inspected, we will process your refund or replacement where applicable.

Custom Teamwear Shipping

Our custom teamwear is created specifically for your team. Production begins once your final design, sizes, and order details have been approved.

Standard Shipping — Free

After design approval, your custom teamwear will be produced and delivered within approximately 4–5 weeks.

Premium Express Service — £49.99

For teams requiring a faster turnaround, our premium service allows your order to be delivered within approximately 2–3 weeks after design approval.

Production timelines begin once the final design has been confirmed and approved.

Custom Teamwear Returns

Due to the personalised nature of custom teamwear, we do not accept standard returns or exchanges.

Each order is made specifically for your team, including custom designs, colours, club logos, sponsor logos, player names, and numbers.

However, we are committed to delivering high-quality products. If your order arrives with a manufacturing defect, damage, or production issue, please contact us with evidence.

Please email contact@skandr.com with your order details and clear images/videos of the issue. Our team will review your request and provide the appropriate solution.

Quality Guarantee

At Skandr, we are focused on delivering performance wear that combines quality, comfort, and design. If you experience any issue with your order, our team is here to support you.